Skip to main content

Explorer Plan

Travel Freely, Stay Connected Everywhere You Go

Written by Ciara Bellisio

Got it. Here's the rewritten Explorer Plan article:


The Explorer Plan

The CyberTel Explorer Plan is designed for travellers who split their time between the UK, Europe, and global destinations like Turkey, the UAE, Mexico, or Singapore. Reliable 5G coverage at home and effortless connectivity across a huge range of international destinations — all on one simple 30-day rolling plan.


Explorer Plan Options

Plan

Price

UK Data

Zone 1 — Roam Free

Zone 2 — World Class

Zone 3 — World Wide

10GB Explorer

£15/mo

10GB

2.5GB

2.5GB

2.5GB

30GB Explorer

£18/mo

30GB

7.5GB

7.5GB

7.5GB

100GB Explorer

£24/mo

100GB

25GB

15GB

15GB

All Explorer plans include unlimited UK calls & texts, 5G access on EE, and a 30-day rolling contract.


Where You Can Use the Explorer Plan

Zone

Name

Coverage

Allowance

Zone 1

Roam Free

EU/EEA

Data included — see table above

Zone 2

World Class

USA, Canada, Australia, South Africa

Data included — see table above

Zone 3

World Wide

Turkey, UAE, Brazil, Mexico, Singapore & more

Data included — see table above

Zones 4–6

Call & Text Only · On Demand · Off Grid

Global destinations

🔒 Spend Shield on by default

💡 Your Spend Shield is active by default outside Zone 3 — your SIM stops rather than charges you. Contact our team if you need temporary access to additional zones.


UK Coverage

Your Explorer Plan connects to EE — the UK's fastest and most reliable 5G network:

  • 5G coverage in most major cities and towns

  • Strong indoor and rural signal

  • WiFi Calling and 4G Calling on compatible phones

Check UK coverage at cybertel.uk/coverage


Before You Travel

✅ Turn Data Roaming ON in your device settings before you travel
✅ Restart your phone when you land — it will automatically connect to the local partner network
✅ Contact our team if you need roaming access beyond Zone 3


Billing & Payments

  • Payments handled securely via Stripe — pay by card or Direct Debit

  • Payment taken on activation, then automatically every 30 days

  • No hidden fees, no mid-contract price hikes

Our new customer portal is coming soon — in the meantime, contact our team for copies of any invoice.


Account Control

  • Upgrade to a higher data tier or switch to a Global Roaming plan anytime

  • Cancel anytime — no penalties, no fees

  • Contact our team to manage your plan, billing, or roaming access


FAQs

Q: What happens if I run out of data abroad?
Your data simply pauses — no extra charges. Your Spend Shield ensures you're never billed beyond your included allowance. Contact us if you need a data add-on.

Q: Can I upgrade later?
Yes — you can upgrade to a higher data tier or switch to a Global Roaming plan at any time. Your new allowance updates instantly.

Q: Does it support eSIM?
Yes — choose either a physical SIM or a digital eSIM at checkout.

Q: Can I keep my existing number?
Yes — just text PAC to 65075 from your old SIM and share the code with our team. We'll transfer your number within 24 hours Monday to Friday.


Need Help?

💬 Live chat: cybertel.uk
📱 WhatsApp: click the green button on cybertel.uk
📧 Email: [email protected]
📞 Call: 0333 038 3852

Available 7 days a week · 6am–10pm UK time


Next Step

Need seamless global connectivity across 207 destinations?
Check out the Globetrotter Plan

Did this answer your question?