The CyberTel Responder Plan is designed exclusively for frontline professionals — including NHS staff, police, fire, ambulance, HM Coastguard, and Mountain Rescue.
It offers exceptional value, strong UK coverage, and roaming in key global destinations, all with no contracts, no credit checks, and no hidden fees.
💡 Responder Plan Overview
Feature | Details |
Price | £15/month (30-day rolling contract) |
UK Data | 50GB 5G data |
Calls & Texts | Unlimited within the UK |
Roaming Zones Included | Zones 1–2 |
Global eSIM | ❌ Not included |
Loyalty Discount | Up to 50% off after 5 years |
Eligibility | NHS, emergency services, or Blue Light Card holders |
Contract | 30-day rolling (cancel anytime) |
💬 Proof of service (e.g., staff ID or Blue Light Card) required to activate this plan.
🌍 Where You Can Use the Responder Plan
Zone | Region | Included? | Allowance |
Zone 1 – EU/EEA | Most of Europe | ✅ Included | Use your UK data, calls & texts as normal |
Zone 2 – Popular Destinations | USA, Canada, Australia, South Africa | ✅ Included | 5GB data + unlimited calls/texts |
Zones 3–6 | Global & remote destinations | 🚫 Disabled by default | Contact us to activate if needed |
💡 Roaming outside Zone 1 & 2 is disabled by default to protect you from unexpected costs. Contact our team if you need temporary access.
📶 UK Coverage
Your Responder Plan connects to the EE network — the UK’s fastest and most reliable 5G provider — ensuring solid coverage during critical times.
✅ 5G in most UK cities and towns
✅ Strong indoor and rural signal
✅ WiFi Calling & 4G Calling supported
✅ No speed restrictions
Check signal coverage at cybertel.uk/coverage.
💳 Billing & Discounts
Simple, transparent monthly billing via GoCardless Direct Debit
Cancel anytime — no contracts or penalties
Loyalty discounts applied automatically every year
Years with CyberTel | Discount |
1 Year | 10% off |
2 Years | 20% off |
3 Years | 30% off |
4 Years | 40% off |
5 Years | 50% off (lifetime) |
💙 Supporting the Frontline
CyberTel is proud to serve those who serve others.
We prioritise Responder Plan customers for support and SIM fulfilment — ensuring your connectivity is never compromised.
If you move abroad or go on secondment, you can pause or upgrade your plan anytime via your CyberTel Account.
🧠 FAQs
Q: Who qualifies for the Responder Plan?
A: NHS staff, police, fire, ambulance, HM Coastguard, and registered Mountain Rescue volunteers. Blue Light Card holders are also eligible.
Q: Can I upgrade later?
A: Yes — you can upgrade anytime to Explorer or Globetrotter if you need wider roaming or a Global eSIM.
Q: Can I keep my number when switching?
A: Absolutely. Text PAC to 65075 from your old SIM, then enter it in your CyberTel Account.
Q: Do I need to sign a contract?
A: No — it’s a 30-day rolling plan. You can pause or cancel anytime.
💬 Need Help or Verification Support?
Our team is available daily from 6am–10pm UK time:
📞 0330 038 3852
✅ Next Step
Are you a student or under 25?
👉 Check out the Student Plan — with the same simplicity and low cost, built for education life.