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Roaming — Aero Plan

Roaming with our AeroLite & AeroPro Plans

Written by Olly Levine

Your CyberTel UK Aero plan gives you two lines working together — your UK SIM and your Global eSIM — giving you seamless coverage across hundreds of destinations worldwide. Your Spend Shield is active by default on your account — meaning you'll never be charged for roaming you didn't knowingly authorise.

Not on the Aero plan? View all plan roaming guides


Your Global eSIM Data Allowance

Your Aero plan includes a Global eSIM alongside your UK SIM. Your Global eSIM data allowance depends on your plan size and tier:

UK Data

AeroLite Global eSIM

AeroPro Global eSIM

10GB

1GB

5GB

30GB

3GB

15GB

100GB

5GB

30GB


Zone A — Roam Free ✅ Included

Your phone works exactly as it does at home. No extra charges, no restrictions.

  • Unlimited calls & texts on your UK SIM

  • Up to 25% of your UK data allowance on your UK SIM

  • Global eSIM available as backup

Austria · Belgium · Bulgaria · Croatia · Cyprus · Czech Republic · Denmark · Estonia · Faroe Islands · Finland · France · French Guiana · Germany · Gibraltar · Greece · Guadeloupe · Guernsey · Hungary · Iceland · Ireland · Isle of Man · Italy · Jersey · Latvia · Liechtenstein · Lithuania · Luxembourg · Malta · Martinique · Netherlands · Norway · Poland · Portugal · Réunion · Romania · San Marino · Slovakia · Slovenia · Spain · Sweden · Switzerland


Zone B — Calls, Texts & Global eSIM Data ✅ Included

Your UK SIM handles calls and texts. Your Global eSIM automatically provides data.

  • Unlimited calls & texts on your UK SIM

  • Data via Global eSIM (see allowance table above)

Albania · Andorra · Anguilla · Antigua · Argentina · Armenia · Australia · Azerbaijan · Bahamas · Bahrain · Barbados · Belarus · Belize · Bermuda · Bolivia · Bonaire · Bosnia and Herzegovina · Botswana · Brazil · British Virgin Islands · Brunei Darussalam · Burundi · Cambodia · Cameroon · Canada · Cape Verde · Cayman Islands · Chile · China · Colombia · Comoros · Congo · Costa Rica · Curacao · Dominica · Dominican Republic · Ecuador · Egypt · El Salvador · Ethiopia · Fiji · French Polynesia · Gabon · Georgia · Ghana · Greenland · Grenada · Guam · Guatemala · Guinea · Guinea-Bissau · Guyana · Haiti · Honduras · Hong Kong · India · Indonesia · Iraq · Israel · Ivory Coast · Jamaica · Japan · Jordan · Kazakhstan · Kenya · Kosovo · Kuwait · Kyrgyzstan · Laos · Liberia · Macau · Macedonia · Madagascar · Malawi · Malaysia · Mali · Mauritania · Mauritius · Mayotte · Mexico · Moldova · Monaco · Mongolia · Montenegro · Montserrat · Morocco · Mozambique · Nauru · Nepal · New Caledonia · New Zealand · Nicaragua · Niger · Nigeria · Oman · Pakistan · Palestine · Panama · Paraguay · Peru · Philippines · Puerto Rico · Qatar · Russia · Rwanda · Saint Barthélémy · Saint Kitts and Nevis · Saint Lucia · Saint Martin · Saint Vincent and the Grenadines · Samoa · Saudi Arabia · Senegal · Serbia · Seychelles · Sierra Leone · Singapore · Sint Maarten · South Africa · South Korea · South Sudan · Sri Lanka · Sudan · Suriname · Eswatini · Taiwan · Tajikistan · Tanzania · Thailand · Timor-Leste · Togo · Tonga · Trinidad and Tobago · Tunisia · Turkey · Turks and Caicos Islands · Uganda · Ukraine · United Arab Emirates · Uruguay · US Virgin Islands · USA · Uzbekistan · Vanuatu · Venezuela · Vietnam · Zambia · Zimbabwe


Zone C — Global eSIM Data + Spend Shield Protected 🔒 Spend Shield On by Default

Your Global eSIM provides data in these destinations. Calls and texts are protected by Spend Shield by default — you won't be charged unless you choose to deactivate it.

  • Data via Global eSIM (see allowance table above)

  • Spend Shield protects you from call & text charges by default

If you deactivate Spend Shield:

  • Inbound calls: 48p/min (Zone 5 countries) / 72p/min (Zone 6 countries)

  • Outbound calls: £1.08/min (Zone 5 countries) / £2.16/min (Zone 6 countries)

  • SMS: free inbound / 48p outbound

Afghanistan · Algeria · Aruba · Bahamas · Bahrain · Belize · Benin · Bolivia · Bosnia · Botswana · Burkina Faso · Burundi · Cambodia · Cameroon · Cape Verde · Central African Republic · Congo · Cuba · Dominican Republic · El Salvador · Ethiopia · Fiji · French Polynesia · Gabon · Greenland · Guam · Guatemala · Guinea · Guinea-Bissau · Haiti · Honduras · Hong Kong · India · Iraq · Jordan · Kazakhstan · Kuwait · Liberia · Madagascar · Malaysia · Mali · Malawi · Mauritania · Mongolia · Montenegro · Mozambique · Nepal · Niger · Nigeria · Pakistan · Palestine · Paraguay · Philippines · Senegal · Seychelles · South Korea · Sudan · Suriname · Eswatini · Taiwan · Tajikistan · Tanzania · Thailand · Tonga · Tunisia · Uganda · Vanuatu · Zambia · Zimbabwe


Zone D — Limited Global eSIM (1GB/month) 🔒 Spend Shield On by Default

Data is available via your Global eSIM in these destinations but is capped at 1GB per month regardless of your plan size or tier. Calls and texts are protected by Spend Shield by default.

If you deactivate Spend Shield:

  • Inbound calls: 48p/min

  • Outbound calls: £1.08/min

  • SMS: free inbound / 48p outbound

Equatorial Guinea · Namibia · Democratic Republic of the Congo · Gambia · Angola · Bhutan · Papua New Guinea · Solomon Islands · Chad · Bangladesh · Iran · Togo · Lesotho


Zone E — Coming Soon 🔜

We're working hard to bring these destinations into full coverage. Watch this space.

Falkland Islands · Cook Islands · Ascension Island · Maldives · St Helena · South Sandwich Islands · BIOT


Zone F — Not Supported 🚫

These destinations are not supported on any CyberTel plan. This includes countries such as Libya, North Korea, Myanmar, Syria, Yemen, Turkmenistan, Djibouti and Lebanon. Any destination not listed in Zones A–E falls into Zone F.


Need help?

Contact our team at [email protected], call +44 333 038 3852, or reach us via WhatsApp or live chat.

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