At CyberTel, loyalty isn’t just appreciated — it’s rewarded.
Every full year you stay with us, your plan automatically becomes cheaper, with discounts increasing every year up to 50% for life.
There are no forms, no codes, and no small print — it just happens.
💡 The CyberTel Loyalty Ladder
Years with CyberTel | Discount Applied | Example (on £30 plan) |
1 Year | 10% | £27/month |
2 Years | 20% | £24/month |
3 Years | 30% | £21/month |
4 Years | 40% | £18/month |
5+ Years | 50% (Lifetime) | £15/month |
💬 Discounts apply automatically at renewal — you’ll see the updated total in your CyberTel Account and on your next invoice.
📅 When It Starts
Your first loyalty year begins on your activation date.
The discount is applied automatically on your renewal after each full year.
You’ll get an email confirming your new rate before your next payment is collected.
💡 You’ll never need to re-apply or contact support — it’s built into your billing system.
🧮 How It Appears on Your Bill
Each discount appears as a line item on your monthly invoice under “Loyalty Reward”.
You’ll see:
The percentage discount
The amount deducted
The adjusted total for your plan
Example:
Loyalty Reward (20%) – £6.00
Total this month: £24.00
📲 Plans That Qualify
All active monthly plans qualify automatically:
Core
Explorer
Globetrotter
AeroLite / AeroPro
ForcesLite / ForcesPro
RailReach Lite
SailLite / SailPro
Responder
Student
💬 Contract plans (like RailReach Guard SIM) are not eligible for discounts during the initial contract term, but the discount will apply if renewed afterward.
⏸️ If You Pause or Cancel
Paused plans: Loyalty progress continues — your discount resumes automatically when you reactivate.
Cancelled plans: Your discount restarts if you rejoin within 12 months using the same account or number.
Multiple plans: Each plan’s loyalty is tracked separately.
🤝 Referral Rewards (Extra Bonus!)
You can also earn £5 credit per referral on top of your loyalty discount:
Share your personal referral link (from your account).
When your friend signs up, both of you receive £5 credit.
It appears automatically as “Referral Reward” on your next invoice.
💡 There’s no limit — refer as many friends as you like!
🔒 You’re Always in Control
You can view your current loyalty level, discount percentage, and anniversary date anytime in your CyberTel Account → Loyalty.
🧠 FAQs
Q: Do I need to apply for the discount?
A: Nope — it’s automatic. We track your start date and apply it for you.
Q: What if I upgrade or downgrade plans?
A: Your loyalty history moves with you — it’s linked to your account, not a single plan.
Q: Will my discount pause if I change payment method?
A: No — as long as your account stays active, your loyalty continues normally.
Q: How do I check what discount I’m on?
A: Log into your account — your active discount is displayed under “Loyalty Status.”
💬 Need Help?
Our billing support team is here daily from 6am–10pm UK time:
📞 0330 038 3852
✅ Next Step
Want to know how referral credits are applied?
👉 Read Referral Rewards & Credits