With CyberTel Referral Rewards, you earn £5 credit for every new customer you refer — and your friend gets £5 too. There's no limit to how many people you can refer, and your rewards apply automatically to your next bill.
How It Works
Contact our team to get your personal referral link
Share it with friends, family, or colleagues
When they sign up and activate a plan, you both receive £5 credit
Credit appears automatically on your next bill — no codes or forms required
💬 Our new customer portal is coming soon and will allow you to view and manage your referral rewards directly.
Who Can Use It
Referral rewards are available to all active CyberTel customers:
Core, Explorer & Globetrotter
Aero, Forces, Sail & RailReach
Responder & Student
How the Credit Appears on Your Bill
When your friend's plan has been active for 14 days, £5 credit is automatically added to your account. You'll see it clearly on your next invoice:
Example:
Loyalty Reward (20%) — £6.00
Referral Reward — £5.00
Total this month: £19.00
💡 If your plan costs less than £5, the remaining balance rolls over to your next month's bill.
When You'll Receive It
Credit applies once your friend's plan has been active for 14 days
Both accounts must be in good standing with an active payment setup
You'll receive an email confirming your reward as soon as it's applied
Tips for Sharing
✅ Post your referral link on social media or student groups
✅ Share it with colleagues who travel frequently
✅ Send it directly via WhatsApp, iMessage, or email
There's no limit — refer as many people as you like!
Managing Your Credits
Credits are automatically applied to your next monthly payment — no action needed. If you pause or cancel your plan, your referral balance is saved and applied when you reactivate.
Contact our team at any time to check your current referral credit balance.
FAQs
Q: How do I get my referral link?
Contact our team via live chat, WhatsApp, or email and we'll send you your personal referral link straight away.
Q: How long does it take for my credit to appear?
Within 14 days of your friend's plan activating.
Q: Can I refer someone outside the UK?
Yes — as long as they sign up for any CyberTel UK plan.
Q: What if my friend cancels before 14 days?
If they cancel before the 14-day period, the reward won't apply. This is to protect against fraudulent referrals.
Q: Can I stack referral credits with loyalty discounts?
Absolutely — both apply automatically and appear as separate line items on your bill.
Q: What if my credit is more than my monthly bill?
The remaining balance rolls over automatically to your next month's bill.
Need Help?
💬 Live chat: cybertel.uk
📱 WhatsApp: click the green button on cybertel.uk
📧 Email: [email protected]
📞 Call: 0333 038 3852
Available 7 days a week · 6am–10pm UK time
Next Step
Ready to get set up?
eSIM Setup & Activation