Your CyberTel Global eSIM keeps you connected in 205 destinations worldwide — without roaming passes, SIM swaps, or surprise costs.
It connects automatically to the strongest local network and gives you high-speed 5G data almost anywhere.
It works seamlessly alongside your UK SIM or eSIM — one for your calls and texts, one for global data.
💡 Before You Start
You’ll need:
A compatible unlocked phone that supports multiple eSIMs
A WiFi connection (for installation)
Your Global eSIM QR code — available in your CyberTel Account → My eSIMs
Your UK SIM/eSIM already active (for calls and texts)
💬 You will not receive a separate activation email for the Global eSIM — it activates as soon as it’s installed.
📱 How to Install the Global eSIM
For iPhone (iOS 16 or later)
Go to Settings → Mobile Data → Add eSIM
Choose Use QR Code
Scan your Global eSIM QR code from your CyberTel Account or welcome email
Tap Add Mobile Plan
Label it (we recommend “CyberTel Global”)
Under Mobile Data, set:
Default Line: CyberTel Global
Voice Line: CyberTel UK (for calls & texts)
Once installed, continue below to set your APN settings
For Android (Samsung, Google, and others)
Open Settings → Network & Internet → SIMs
Tap Add eSIM or Download a SIM instead
Choose Use QR Code and scan your Global eSIM QR code
Follow the on-screen prompts
Set CyberTel Global as your preferred data SIM
Then set your APN manually (see below)
⚙️ APN Settings (Required for Data)
Once installed, you must configure the Access Point Name (APN) for data to work correctly.
Setting | Value |
APN | data00.telnyx |
Username | (leave blank) |
Password | (leave blank) |
To update your APN:
iPhone:
Go to Settings → Mobile Data → Mobile Data Network
Under Mobile Data, enter data00.telnyx in the APN field
Leave all other fields blank
Return to the main settings page
Android:
Go to Settings → Network & Internet → SIMs → CyberTel Global → Access Point Names
Tap Add APN
Enter data00.telnyx as the APN name
Save and select it
💬 Data will start working within 1–2 minutes after saving the APN.
🌐 Enable Data Roaming
After installing your Global eSIM, you must enable data roaming for it to work abroad.
iPhone:
Go to Settings → Mobile Data → CyberTel Global → Data Roaming → ON
Android:
Go to Settings → Network & Internet → SIMs → CyberTel Global → Data Roaming → ON
💡 You only need to enable roaming for your Global eSIM, not your UK SIM.
📶 Dual SIM Setup Example
SIM Slot | Type | Used For | Coverage |
Primary (UK) | UK SIM/eSIM | Calls & texts | UK + Zones 1–4 |
Secondary (Global) | Global eSIM | Data only | 205 destinations, all 4 UK networks |
💬 Your phone will automatically prioritise data through your Global eSIM when abroad.
🌍 Where It Works
Zones 1–6 (full global coverage)
205 destinations and 600+ networks
Connects to EE, O2, Vodafone, and Three in the UK
Works automatically on arrival — no manual setup abroad
💡 If data doesn’t start automatically after landing, toggle Airplane Mode or restart your phone.
⚙️ Managing Data
View your global data allowance in your CyberTel Account → My eSIMs
Data automatically pauses when your allowance is reached — no overage charges
You can add top-ups instantly from your account
💬 Your Global eSIM stays active even if your data is paused.
🧠 FAQs
Q: Why isn’t my Global eSIM connecting?
A: Make sure data roaming is enabled and your APN is set to data00.telnyx. Restart your phone if needed.
Q: Do I get an activation email?
A: No — Global eSIMs activate automatically once installed.
Q: Can I use it in the UK?
A: Yes — it connects to all four major UK networks for backup and testing.
Q: Can I hotspot with the Global eSIM?
A: Yes — tethering and hotspot use are fully supported.
💬 Need Help?
Our Global Support Team is available 7 days a week (6am–10pm UK time):
📞 0330 038 3852
✅ Next Step
Just switched to CyberTel or brought your number over?